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The Importance of "Build Trust"

A warm and inviting image depicting a diverse group of people engaged in a conversation, showcasing trust and connection in a professional setting.

Build Trust Quiz

Test your understanding of the key principles of building trust in relationships. This quiz will help you explore the essential elements that foster trust within personal and professional contexts.

Learn what actions contribute to trust.
Understand the impact of communication on trust.
Discover the attributes that can either build or break trust.

10 Questions2 MinutesCreated by TrustingHeart150

Trust is built by:

Doing the right actions everyday, throughout our lives

Being consistent in one's words and actions

Delivering on promises and being reliable

All of the above

Trust is as easy to lose, as it is to build and cultivate

True

False

Using words like "I think", "I'm guessing", "It should" allow clients and advisors to know that we are confident in our answers, and are re-assuring

True

False

Why is empathy, patience, and problem solving important when building trust?

Increase in sales

Strengthens relationships

Better stats results

None of the above

A company's reputation is contingent on the trust it has built over many years

True

False

Why is self-accountability important when building relationships?

It demonstrates self-awareness and humility

Taking responsibility for mistakes instead of blaming others

Someone who can admit mistakes is more trustworthy, as they are honest and transparent

All of the above

Why is making decisions carefully important when building trust?

It's important to think before committing

Being disorganized helps complete tasks

In order to make promises we can't keep

Other

What are some factors that can build distrust?

Giving a 2 minute hold disclaimer

Inconsistent standards and information

Providing case numbers at the end of a call when necessary

Reducing 'dead-air' when on the line with a caller

When corresponding with clients and advisors on a daily basis, these interactions impact the trust they put into the company

True

False

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