Telecom Knowledge Quiz
Telecom Knowledge Quiz
Test your understanding of telecommunications and related scams with this engaging quiz. Each question is designed to challenge your knowledge and improve your awareness of phone-related frauds and practices.
- 10 multiple choice questions
- Learn about PBX hacking, call back scams, and more!
- Perfect for industry professionals and those looking to expand their knowledge!
What is call back scam?
Fraudster try to get the person call them back for a more expensive service
When you call back and get higher bill without previous notice
What is PBX Hacking?
It is the fraudulent access to a private telephone system.
Hacking of the telephone system to a company or residential
What are two researches for every step you work?
Look at ENFORCE-T, and look at CDRs
Blind calls, calling number into incident tracker, and call history
Where do you get your cases from?
Monitoring systems
ENFORCE-T
What is area code 876?
Barbados
Jamaica
When blocking, do you ever block a network other than the one calls are going over?
Yes, (Cross Blocking)
No (Only GNS)
What are the 3 rulings that can be made on a case?
Call, research, and block
Fraud, not fraud, and pending
What type of customers have an ESG account
Enormous
Medium
What does NADP stand for?
North American Direct Plan
North American Dialing Plan
The Verizon freedom essential Plan is for what type of calling
Unlimited Domestic long distance.
Unlimited domestic calls
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