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Telecom Knowledge Quiz

Create an image that depicts a modern telecommunications theme, including elements like smartphones, communication towers, and icons representing call and data security.

Telecom Knowledge Quiz

Test your understanding of telecommunications and related scams with this engaging quiz. Each question is designed to challenge your knowledge and improve your awareness of phone-related frauds and practices.

10 multiple choice questions
Learn about PBX hacking, call back scams, and more!
Perfect for industry professionals and those looking to expand their knowledge!

10 Questions2 MinutesCreated by ConnectingCloud527

What is call back scam?

Fraudster try to get the person call them back for a more expensive service

When you call back and get higher bill without previous notice

What is PBX Hacking?

It is the fraudulent access to a private telephone system.

Hacking of the telephone system to a company or residential

What are two researches for every step you work?

Look at ENFORCE-T, and look at CDRs

Blind calls, calling number into incident tracker, and call history

Where do you get your cases from?

Monitoring systems

ENFORCE-T

What is area code 876?

Barbados

Jamaica

When blocking, do you ever block a network other than the one calls are going over?

Yes, (Cross Blocking)

No (Only GNS)

What are the 3 rulings that can be made on a case?

Call, research, and block

Fraud, not fraud, and pending

What type of customers have an ESG account

Enormous

Medium

What does NADP stand for?

North American Direct Plan

North American Dialing Plan

The Verizon freedom essential Plan is for what type of calling

Unlimited Domestic long distance.

Unlimited domestic calls

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