September 2016 - New Hire Training SME Sales Week 2

A professional and modern office setting with a diverse group of salespeople engaged in discussion and collaboration over compliance documents and laptops.

Trustwave Compliance Knowledge Quiz

Test your knowledge of PCI DSS compliance and Trustwave services with our comprehensive quiz! Designed for new hires and sales professionals, this quiz features 23 questions that cover essential topics to help you excel in your role.

Understand key compliance requirements.
Learn about Trustwave's offerings and their value.
Enhance your skills in effective communication with clients.

23 Questions6 MinutesCreated by NavigatingExpert42

What type of Statement of Work would you need to create for an existing client who already has terms and conditions in place?

Master Agreement

Addendum

Purchase Order Exception Form

Modification Agreement

Entities classified as a Level 1 Merchant or Service Provider must prove compliance with the PCI DSS by satisfying the following validation requirements:

Onsite Compliance Validation Assessment + (4) clean quarterly penetration tests

Annual Self-Assessment Questionnaire + (4) clean quarterly network scans

Onsite Compliance Validation Assessment + (4) clean quarterly network scans

Annual Self-Assessment Questionnaire + (4) clean quarterly penetration tests

What is the goal of the Business Discovery?

To help your client see the value in partnering with Trustwave

To learn what products the client is most interested in

To help the client realize the need to change what they are currently doing

To provide a demo and basic overview of Trustwave's portfolio of solutions

What must you ALWAYS select from the SOW Builder?

Table of Contents page

About Trustwave page

SpiderLabs MST Services

PO Exception Form

The last T in TUIT stands for:

Typically this will go one of two ways: this may be a fit and we can discuss next steps, or it may not be a fit and we can part ways no problem.

Thank you for your time

Typically this will go one of two ways: this may not be a fit, and if that is the case we can part ways no problem, however many clients see the value in moving forward, in which case we can discuss those next steps

Typically this goes well for most clients I speak with, and we can outline next steps at the end of this conversation.

What types of things can you modify in a Statement of Work? (without consulting outside departments)

When sending your SE a Calendar Invitation, you *must* include the following information:

PCI DSS compliance is required for:

Some organizations that store, process, or transmit cardholder data

All organizations that store, process, or transmit cardholder data

Only organizations processing more than 6 million transactions per year

Only organizations that have experienced a breach

An email should contain no more than ____ action items

As long as you use bullet points, you can outline multiple action items

In Presentation, "The What" delivers _______, while "The How" delivers ______.

Our Value/Your Reason

Reason for Call/How it works

Emotional Connection/Logical Outline

Products Involved/Cost to Client

Compliance Validation services for Level 2 and Level 3 (CVS 2/3) entities include which combination of products and services?

Endpoint Protection Suite, Trustwave Vulnerability Manager, & PCI Gap Assessment

PCI Manager (Compliance Bundle), Trustwave Vulnerability Manager, & Remote PCI Consulting

PCI Manager (Compliance Bundle), Trustwave Vulnerability Manager, & PCI Gap Assessment

PCI Readiness Workshop, Trustwave Vulnerability Manager, & Remote PCI Consulting

In Presentation "The How," we must be sure to cover the following items with our client

In Presentation "The What," we use ____________ as a way to anticipate the client's objections and address them early in the conversation

Common Ground

Audience

Objective

Real Benefits

ACE stands for

Admit Customer Exceptions

Always Carefully Examine

Address Customer Expectations

Address Cost Efficiency

Complete the following sentence with the correct choice from below. "Trustwave assesses and validates more payment infrastructures than the next ____ competitors combined."

Introduced in PCI DSS version 3.0, an objective of the PCI Security Standards Council (SSC) is to:

Reduce the compliance burden to process credit cards

Make compliance business as usual

Shift risk from merchants to the card brands

Measure industry compliance once a year

As part of the CVS 1 Bundles, which combination of services listed below are entirely optional?

PCI Readiness Subject Matter Expert (SME) & Gap Assessment Consulting

PCI Gap Assessment & Gap Assessment Consulting

PCI Readiness Subject Matter Expert (SME) & Compliance Validation

PCI Readiness Workshop & Gap Assessment Consulting

At the very end of the Sales Process, we can refer back to ________, and state that we believe we have found a fit.

TUIT

Typical Problem/Typical Client

Anchor Statement

Business Discovery

September 2016 - New Hire Training SME Sales Week 2

Trustwave Compliance Knowledge Quiz

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