PPI/Plevin Quiz
PPI/Plevin Quiz
Test your knowledge on Payment Protection Insurance (PPI) and the Plevin case with this comprehensive quiz. Understand the intricacies of redress letters, limitation dates, and the essential information required to run your cases effectively.
- 10 multiple-choice questions
- Evaluate your understanding of PPI and Plevin
- Ideal for beginners and those with some knowledge
What is PPI?
Any Insurance paid for on a credit card or loan
Insurance that covers your payments if you are involved in an accident or sick.
Insurance only added to a loan
Insurance only added to a credit card
What Redress Letters are we looking for when running a Plevin case?
Tipping Point and Full Redress Only
Tipping Point, Rejection and No Redress
Full Redress, Tipping Point, Rejected, No Redress
Rejected and No Redress Only
What is a Tipping Point Redress?
A Redress Letter stating the Borrower may be entitled to a refund
Any Redress Letter refunding up to 50% of the PPI Premiums
A Redress Letter refunding exactly 50% of the PPI Premiums
A Redress Letter refunding all of the PPI Premiums
What are the limitation date for Plevin?
Case must have started before 6th April 2007
If the Case is taken out before 6th April 2007, it must continue beyond 6th April 2008
Any Case take out after 6th April 2007 must be finished by 6th April 2012
There are no limitation dates
What information must we have to run a loan as a Plevin case?
Contract, Statements, Redress letter
Application form and Statements
Contract Only
Contracts and Statements
Statements Only
What information must we have to run a credit card as a Plevin case?
Contract, Statements and Redress letter
Contract and Statements
Application form and Statements
Contract Only
Statements Only
Which of these is NOT a type on the details sheet?
Debited Charge - Refund
Debited Charge - Late Payment
Advance
Credit
When entering Credit Card statements, what type would be assigned to a payment made at Argos?
Debited Charge - Other
Debited Interest
Credit
Advance
What is the difference between Debit and Credit?
They're the same
Debits increases the owed balance. Credit reduces the owed balance
Credits increase the owed balance. Debits reduces the owed balance.
What types would you assign if there was a bounce payment in the statements?
Label the Credit as "Credit" and leave the Debit blank
Label the Credit as "Credit" and Debit as "Debited Charge - Other"
Leave both blank
Leave the Credit blank and label the Debit as "Debited Charge - Other"
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