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PPI/Plevin

A visually appealing infographic illustrating concepts related to Payment Protection Insurance (PPI) and Plevin claims, including icons representing loans, credit cards, and refund processes.

PPI/Plevin Knowledge Quiz

Test your understanding of PPI and Plevin cases with our informative quiz! Discover key concepts and practices related to Payment Protection Insurance and how to navigate Plevin claims.

10 engaging multiple-choice questions
Improve your knowledge on PPI and Plevin
Get instant feedback on your answers

10 Questions2 MinutesCreated by ClearingPath423

What is PPI?

Insurance that cover's you if you are involved in an accident or sick

Any insurance paid for on a Credit Card

Insurance only added to a Loan

Insurance only added to a Credit Card

What Redress Letters are we looking for when running a Plevin Case?

Full Redress, Tipping Point, No Redress Letter and Rejected Redress Letter

Tipping Point and Full Redress Only

Tipping Point, Rejection and No Redress

Rejection and No Redress

What is a Tipping Point Redress Letter?

A Redress Letter refunding up to 50% of the PPI premiums

A Redress stating the borrower might be entitled to a PPI refund

A Redress Letter refunding all of the PPI Premiums

What are the Limitation dates for Plevin?

Case must have started before 6th April 2006

Any Case taken out after April 2006 must be finished by April 2012

There are no limitation dates for Plevin

If the Case is taken out before 6th April 2007 must continue beyond 6th April 2008

What information must we have to run a Loan as a Plevin case?

Contract, Statements and Redress Letter

Contract and Statements

Application and Statements

Only Contract

Only Statements

What information must we have to run a Credit Card as a Plevin case?

Contract, Statements and Redress Letter

Contract and Statements

Application and Statements

Only Contract

Only Statements

When Entering the Redress into a Plevin/PPI+ details template do we include the tax on the refund?

Yes

When entering Credit Card statements - what type would be assigned to a Payment made at Argos?

Debited Charge - other

Debited Interest

Credit

Advance

What's the difference between Debit and Credit?

There the same

Debits increase the owed balance while Credit reduces the owed balance.

Debits decrease the owed balance while Credit increases the owed balance.

What types would you assign if there was a bounce payments in the statements?

Label the Credit a 'Credit' and the Debit 'Debited charge - other'

Leave both Blank

Label the Credit a 'Credit' and leave the Debit 'blank'

Leave the Credit 'Blank' and label the Debit 'Debited charge-other'

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