IS-120

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Business Systems Knowledge Quiz

Test your understanding of business systems, technology management, and strategic planning with our comprehensive quiz. Featuring 25 carefully crafted questions, this quiz is designed to challenge your knowledge and enhance your learning.

Topics include systems analysis, value chains, and competitive advantage.
Ideal for students, professionals, and anyone interested in business management.
Instant feedback after each question to help you learn more effectively.

25 Questions6 MinutesCreated by AnalyzingTree24

It allows a company to focus on what it does best and delegate other functions.

System Investigation

Systems Development

System Analysis

Systems Design

Determines how the new system will work to meet the business needs defined during systems analysis.

System Investigation

Systems Development

System Analysis

Systems Design

Defines problems and opportunities of the existing system.

System Investigation

Systems Development

System Analysis

Systems implementation

Goal is to gain understanding of the problem to be solved or opportunity to be addressed.

System Investigation

Systems Development

System Analysis

Systems implementation

Creating or acquiring the system components defined in the design step, assembling them, and putting the new system into operation.

Value chain

Systems maintenance and review

Organization

Systems implementation

Collection of people and other resources established to accomplish a set of goals.

Value chain

Systems maintenance and review

Organization

Supply chain management(SCM)

Checking and modifying the system so that it continues to meet changing business needs.

Value chain

Systems maintenance and review

Organization

Supply chain management(SCM)

Series of activities that includes inbound logistics, warehouse and storage, and production.

Value chain

Supply chain management(SCM)

Customer relationship management(CRM)

All of the above.

Helps companies manage all aspects of customer encounters, including marketing and advertising.

Value chain

Supply chain management(SCM)

Customer relationship management(CRM)

All of the above.

Helps determine what supplies are required for the value chain and what quantities are needed to meet customer demand.

Value chain

Supply chain management(SCM)

Customer relationship management(CRM)

All of the above.

Managing raw materials, inbound logistics, and warehouse and storage facilities is called upstream management.

True

False

Managing finished product storage, outbound logistics, marketing and sales, and customer service is called downstream management.

True

False

Major understanding and assumptions. The understandings are often not stated or documented as goals or formal policies.

Organizational culture

Organizational change

Organizational sector

Organizational world

How organizations plan for, implement, and handle change. Can be sustaining or disruptive.

Organizational culture

Organizational change

Organizational sector

Organizational world

Specifies factors that can lead to higher acceptance and usage of technology.

Technology Diffusion

Technology Infusion

Technology acceptance model (TAM)

I don't know.

Extent to which technology permeates a department.

Technology Diffusion

Technology Infusion

Technology acceptance model (TAM)

I don't know.

Measure of widespread use of technology.

Technology Diffusion

Technology Infusion

Technology acceptance model (TAM)

I don't know.

These are the Five-forces model identifies key factors except

Rivalry among existing competitors

Threat of new entrants

Threat of substitute products and services

Bargaining power of buyers

Bargaining power of manager

Bargaining power of suppliers

Strategic Planning for Competitive Advantage: Deliver to a small, niche market.

Differentiation

Niche strategy

Cost leadership