CompTIA A+ (220-1001) Section 2

Which item is not likely to be found in a technician's toolkit?
Tweezers
Nut Driver
Spudger
EMP
Hemostat
A tech might use a voltage tester or this tool to check power coming out of a wall socket.
RFI Meter
ESD Meter
Voltmeter
Tweezers
The first step in troubleshooting is to ________________________.
Identify the problem
Implement a solution
Document the service
Follow up with the customer
After a problem is solved, which is an appropriate step?
Replace the faulty component
Take preventative measures
Identify the problem
Teach customer the jargon related to the problem
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