Maintenance check 5/12 - 5/18 | Super Survey Maker

If a phone user wants to become a client and pay with paypal, what command should you use to send him/her to the site and to the payment wizard

/magiclink buy

/getpayment

/pitch

Where can a client find the link for their session history?

In "Get Coaching" in the User Menu

In "Settings" in the user menu

If a client wants to cancel/postpone the 10 free minutes, what should you do?

Adjust the timer to 0 and /end the session

Adjust the timer to 0 and leave it at that

What is the command to bring up the crisis agreement?

Clients can see how many minutes have gone by in their session

True

False

If you have already used /pitch and need to get they payment wizard up again, its okay to use /pitch again

True

False

What is our refund policy for a full refund?

Full refund if they cancel at least 24 hours prior to the appointment start time

Full refund if they cancel at least 48 hours prior to the appointment start time

If a client has spent $1750, how many hearts can they borrow?

100 hearts

400 hearts

750 hearts

If a client has paid $5000, what is the max amount of hearts they can borrow?

400 hearts

800 hearts

1200 hearts

1600 hearts

The system automatically sets the age for users

True

False

Where an a client/coach find a clients Session History?

They can get there through Settings

They can get there through Get Coaching

They can get there if they ask a coach

If a client returns after a few days with one simple question, its okay to respond outside of a session

True

False

Maintenance check 5/12 - 5/18