2024 Sierra Canyon Community Survey

The Sierra Canyon Board of Directors is conducting a community survey as part of its long-range planning process. This is an important opportunity for you to express your thoughts and opinions on a variety of subjects that affect your quality of life at Sierra Canyon and the financial health of our Association. The 2024 Community Survey consists of 30 questions organized around five sections (demographics, your use of Sierra Canyon’s community amenities, your views about the Board of Directors and Sierra Canyon Management, financial management, and your participation in our community). Some of the questions allow you to make written comments. On average, it will take approximately 10-15 minutes to complete the survey. We invite every resident to complete the survey. The survey will close at midnight on February 29, 2024. Please complete your survey by then. Thank you for your participation!

Section 1: Tell Us About Yourself

1. Are you submitting this survey by means of:

Postal mail

2. Do you own or rent your home?

Own

Rent

I no longer live in Sierra Canyon

Since you no longer live in Sierra Canyon, you do not need to complete this survey. Please contact the lodge at (775) 624-2900 to let them know you have moved and they will take you off our list of contacts. We hope you are enjoying your new residence.

Thank you!

3. In which Village do you live?

4. During a typical year, for how many months do you reside in Sierra Canyon?

Less than 3 months per year

3-6 months per year

7-9 months per year

10-12 months per year

6. How long have you lived in Sierra Canyon?

Less than 3 years

3-6 years

7-9 years

10 or more years

7. How would you rate your general experience living here in Sierra Canyon?

8. What safety concerns (if any) do you have living in Sierra Canyon? Check all that apply.

9. What method do you prefer for receiving communications about Sierra Canyon's events, activities, and news? Choose all that apply.

Section 2: Your Use of Sierra Canyon's Community Amenities

10. How satisfied are you with Somersett's maintenance and upkeep of trails and footpaths?

11. During the past year, how frequently have you made use of the amenities of Aspen Lodge?

Reminder: If you are completing this survey on a cell phone, please rotate your device to landscape mode (sideways) to be able to see all the choices for some of the next questions.

13. How satisfied are you with the interactions you have had with the following lodge and management staff?

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	Had no contact
A. Lodge Attendants
B. Fitness Coordinators
C. Management Staff
D. Maintenance Staff

Question 13 - Optional Comments:

14. How satisfied are you with the responsiveness of lodge and management staff?

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	Had no contact
A. Lodge Attendants
B. Fitness Coordinators
C. Management Staff
D. Maintenance Staff

Question 14 - Optional Comments:

15. How can we create a more welcoming and hospitable environment at the Lodge and in the community?

16. If budget funds are available, which facility improvements would you like to see implemented at Aspen Lodge? Check all that apply.

Solar panels on lodge roof

Vestibule for front of lodge

Squaring off the tennis court fence corners

Upgrade the fire pits with electronic remote starters

Pergola over picnic table in Village 15

Other

Please Specify:

Section 3: The Sierra Canyon Board of Directors and Sierra Canyon Management

17. Have you used the Sierra Canyon website to review our governing documents (e.g. Covenants, Conditions, and Restrictions [CC&Rs], Policies, Rules, and Guidelines [PRGs], and/or by-laws?

Yes

18. Which one or more of the following events have you attended (or viewed) to learn more about the Sierra Canyon Board of Directors and its activities?

Fireside/Patio Chats with Board Members

Board meetings

Review Board Agenda, Packet, Minutes

Educational events such as Budget or Fire Fuel Reduction Workshops

Committee meetings

None of these

19. Considering the 2022-2023 Board of Directors, how satisfied have you been with the:

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
A. Board's management of finance
B. Transparency of the Board's activities, processes, and decision-making
C. Responsiveness of Board members to questions or concerns that you have expressed
D. Amount of information you receive about Board decision-making

Question 19 - Optional Comments:

20. Are you aware that the Board had a Long Range Planning Panel?

Yes

21. Have you read or are you familiar with the Long Range Planning Panel's recommendations and objectives (found on the Sierra Canyon website)?

Yes

22. The following list includes the five objectives the Long Range Planning Panel has established for future Sierra Canyon Board actions. Please rate each objective in terms of its importance to you as a Sierra Canyon Resident.

	Very Important	Somewhat Important	Not Important
A. Ongoing transparent communication resulting in increased knowledge and engagement
B. Increase activities to enhance social, mental, and physical well-being.
C. Maximize usage and consider additional facilities and amenities to enhance social, mental, and physical well-being in Sierra Canyon and make it a more attractive, happier, healthier, and satisfying place to live.
D. Board development and education for the purpose of communicating and implementing aspects of the Strategic Plan.
E. Develop a financial strategy for the next five years (2024-2029) to maintain and improve our community.

Section 4: Financial Management

23. Have you participated in (either attended or viewed) a budget meeting?

Yes

24. How informed do you believe you are about:

	Very Informed	Somewhat Informed	Neutral	Somewhat Uninformed	Very Uninformed
A. The Sierra Canyon budget process
B. Sierra Canyon expenses
C. The Sierra Canyon reserve fund
D. The overall financial health of the Sierra Canyon Association

25. Given Sierra Canyon's aging physical infrastructure, how satisfied are you with the current expenditure of funds on behalf of Sierra Canyon?

26. Do you believe that current Sierra Canyon dues are in line with the services and amenities Sierra Canyon provides to you?

Current dues are in line with the Sierra Canyon services and amenities

Current dues are too high

Current dues are too low

Not sure

Section 5: Your Participation in the Sierra Canyon Community

27. Would you be willing to serve as a member of the Sierra Canyon Board of Directors (term is two years)?

Already involved

Yes - interested in getting involved

Not sure

If you would be interested in serving as a member of the Sierra Canyon Board of Directors, please give your name and contact information and someone will contact you.

28. The following is a list of current Board of Directors' Committees, Panels, and Volunteer Groups. Would you be willing to participate on a Committee, Panel, or Volunteer Group?

	Already participating	Interested	Not Interested	Not Sure
Architectural Review
Budget and Finance
Website/Technology
Financial Advisory
Long Range Planning
Irrigation and Landscaping
Ad Hoc Election

29. If you are interested or are not sure about any of these groups and would like information, please provide contact information (name, email address, or telephone number) in the text box below. Include the name of the committee or group.

30. Please use the space below to add any additional comments about any issues or concerns you have that we did not cover in this survey.

This is the end of the 2024 Sierra Canyon Community Survey.

Thank you for taking the time to complete the survey.

This is the end of the 2024 Sierra Canyon Community Survey.

Thank you for taking the time to complete the survey.

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