2. While writing an email or responding to a chat, it is a good practice to keep your paragraphs ________.

Super Survey Maker

A. long

B. short

C. Short but write in capital letters for better visibility

D. Long but write important text in bold

3. SLA stands for _________?

A. Service Level Acknowledgement

B. Service Level Agreement

A. Support Level Agreement

C. Service Letter Agreement

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