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Three Clicks of Happiness Quiz

What is Three Clicks of Happiness?
A new tool to contact IT for support
A new way of giving feedback on IT services
How can I submit my feedback for IT services via Three Clicks of Happiness (HappySignals) ?)
Via ticket completion email that comes from "IT service desk*
Via myServices portal, Under surveys menu
Three Clicks of Happiness survey is triggered soon after an incident or service request is fulfilled?
True
False
Access to Three Clicks of Happiness portal is open to all PepsiCo employees.
Yes
No
How to navigate to Three Clicks of Happiness (HappySignals) portal?
Mypepsico
MyServices
Is Three Clicks of Happiness limited to only IT function?
Yes
No
What is the ratings scale, a user can select from the Three Clicks of Happiness survey?
0-10
1-10
0-9
How Happiness is Calculated?
(% of 9-10 answers) – (% of 0-6 answers) = Happiness
(% of 0-6 answers) – (% of 9-10 answers) = Happiness
Three Clicks of Happiness is available for the following sectors:
AMESA/APAC
LATAM Only
Global (All Sectors)
S&T, PGT, CTO and CGF
Why it is important for you to rate your service experience
Your feedback matters, and our IT Team is on a mission to make every click count.
Participate in the survey solely for the engagement purpose.
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