What is the highest number of people Central Reservations can book in Covent Garden?
8PAX
9PAX
10PAX
14PAX
Can a guest use a BuyAGift voucher in Piccadilly on a Thursday night in December?
Yes
No
Can a guest use a BuyAGift voucher in City of London on a Friday night in December?
Yes
No
Can guest still purchase BuyAGift vouchers on the website?
Yes
No
Do we inform guests using BuyAGift Vouchers in December that we only accept them on certain dates?
Yes
No
Which 2 sites are open on New Year's Eve past midnight?
M Threadneedle St
Gaucho Piccadilly
Gaucho Covent Garden
Gaucho Tower Bridge
What time is The Den in M Threadneedle St open until on New Year's Eve?
12:00pm
1:00am
2:00am
3:00am
What time is Gaucho Covent Garden open until on New Year's Eve?
11:00pm
2:00am
4:00am
12:00pm
Which day do we host the 'Doggy event' at Gaucho Hampstead
Sunday
Friday
Saturday
Monday
Which day do we host the 'Steak Night Date Night' offer?
Monday
Tuesday
Wednesday
Thursday
All guests at the same table must be dining on the 'Steak Night Date Night' offer.
True
False
One 'Steak Night Date Night' offer must be shared between two people, cannot share between more than two
True
False
Can guests choose their wine on the day using the 'Steak Night Date Night' offer?
Yes
No
How much is the 'Sloane Ski Lodge' event per person?
£15pp
£25pp
£50pp
£30pp
Which site do we host the 'Sour Grapes' event in London?
Gaucho Chancery Lane
Gaucho Charlotte Street
Gaucho Piccadilly
Gaucho Sloane Avenue
General question: If a guest over the phone mentioned that they have a discount/local area discount/perks from the company they work for, what do we do?
Ask which Company it's from and check the Master Discount sheet to confirm
Ask the supervisor if we can apply the discount without the company name
Apply the discount without confirmation as long as they say 'Local Area Discount'
Give it to them, why not.
General question: Using the Master Discount Sheet on Teams, if a TEN Group employee wants to make a reservation for themselves (not a guest), what offer/discount do they receive?
Complimentary glass of bubbles
25% off the total bill
25% off the food bill
25% off the food & complimentary glass of bubbles
General question: Using the Master Discount Sheet on Teams, if a guest quotes 'Local Area Discount' with 'Ralph Lauren' do they receive a discount?
Yes - M Local 25%
Yes - Gaucho Local 25%
No - Complimentary bubbles only
No - Not on the Master Discount
General question: Using the Master Discount Sheet on Teams, 'Newcastle Falcons' can receive 25% off the food for season ticket holders. What tag should we use to tag this Local Area Discount?
Gaucho Local 25%
Sporting Partners
PA Club
Lifestyle Concierge - 25%
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