Howard PSR
Howard PSR Clinical Knowledge Quiz
Test your knowledge on handling patient scenarios and office protocols with our Howard PSR quiz! This quiz is designed for healthcare professionals looking to enhance their understanding of patient management and office operations.
Topics covered include:
- Handling critical patient calls
- Understanding who conducts CDL/DOT physicals
- Navigating scheduling limitations
- Addressing common patient inquiries
How do you handle a new patient calling in with critical symptoms?
Schedule an appt
Recommend the ER
Warm transfer to CSL
Send a phone note
Which physicians perform CDL/DOT physicals?
Dr. Shah/Benjamin Matheny
Dr. Reed/Rebecca King
Dr. Scruggs/Raymond Candelaria
Dr. Gohil/Carissa Shepherd
Which office(s) does not allow us to schedule nurse visits?
IMC Cowrin
FMC Med Arts
IMC Med Arts
Greentown
FMC Howard
IMC West
If a child is needing a sports physical and they are not due for their WCC, how do we handle the call?
Send a phone note to the nurse pool
Transfer to FO
Transfer to triage
Tell the parent to drop off forms to be completed
If a patient is calling in with general medication questions, how do we handle that call?
Transfer to triage
Transfer to MA
Send a phone note to the nurse pool
Send a phone note to the MA pool
Which physician performs OMT for established patients only?
Dr. Gatewood
Dr. Washington
Dr. Gohil
Dr. Scruggs
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