CRM + Tax Free

Create an image depicting the concepts of Customer Relationship Management and Tax Free refunds, featuring an engaging and colorful design with visuals related to customers, tax forms, and digital interaction.

Maximize Your CRM and Tax Free Knowledge!

Test your understanding of Customer Relationship Management and Tax Free processes with our quick and engaging quiz. Whether you're a beginner or looking to refresh your knowledge, this quiz is perfect for you!

10 multiple choice questions
Instant feedback on your answers
Improve your knowledge in CRM and tax refunds

10 Questions2 MinutesCreated by EngagingExpert42

What does CRM stand for?

Customer Relationship Manager

Client Relationship Manager

Consumer Relationship Manager

Client Results Manager

What is the tax free % refund which is due to the customer?

20%

10%

11%

12%

What is our current CRM rate YTD?

70%

74%

90%

55%

How can you claim your tax free back?

Cash

Debit Card

Credit Card

All 3

Name a benefit of CRM to the customer

VIP extra discount

£50 birthday voucher

Extended warranty

All three

Do we need to see the customers passport at the till?

Yes

Unsure

What do Hannah & Denika target for CRM weekly?

85%

75%

90%+

100%

What company is our tax free with?

Global Blue

Planet

Depends on the airport

Michael Kors

What do we need to register a CRM at the till?

Name + Email

Name, Email and Postcode

Name

Full details

Which nationality claims the highest amount of tax free back?

China

UAE

Qatar

USA

CRM + Tax Free

Maximize Your CRM and Tax Free Knowledge!

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