Paytm Insider Survey
Paytm Insider Experience Survey
Welcome to the Paytm Insider Survey! Your feedback is crucial for us to understand how we can improve your app experience. We value your insights and want to make this platform even better for you.
Please take a moment to share your thoughts on our app's usability, design, and overall satisfaction. Your responses will help shape future updates and enhancements.
- Rate your likelihood to recommend the app.
- Share your satisfaction level.
- Provide suggestions for improvement.
How likely is it that you would recommend this app to a friend/ colleague ?
1
2
3
4
5
How satisfied are you with using this app?
Which of the following words would you use to describe this app? Select all that apply.
Reliable
Unique
Useful
Ineffective
Impractical
Poor quality
Unreliable
How well does this app meet your needs?
Very well
Not so well
Not at all well
How friendly is this app to be used?
Very friendly
Somewhat friendly
Not so friendly
Not at all friendly
How would you rate the presentation of the app? In terms of its looks.
On the scale of 1 to 5 how easy is the process of booking an event or movie ticket?
1
2
3
4
5
How long does this app take to complete the process?
Some minutes
Not much time
Long time
Takes away my patience
Do you think a lot of things are repeated in this app?
Yes
No
Do you think that there is a need to ask for ticket details from you? Because they already have your information.
Yes
No
Do you think the timer on the extreme right above is appropriate?
Yes
No
Do you think order summary should be shown just before the payment option instead of being shown just before asking for details?
Yes
No
Do you think the step in the booking process shown above is necessary ?
Yes
No
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