OE Refresher
VZ Coverage Knowledge Quiz
Test your knowledge of Verizon coverage options with this engaging quiz. Whether you're a seasoned expert or just starting to learn about VZ Protect and MD coverage, this quiz will challenge your understanding and help you learn more!
- 15 questions about VZ Protect and MD coverage
- Multiple choice format
- Instant feedback on your answers
What state cannot have VZ Protect coverage?
Tennessee
New Jersey
New York
Ohio
What state doesnt have free extended warranty replacement?
Washington
California
Texas
Flordia
What is the min & max amount of devices allowed on the account for MD coverage?
3-10
2-11
3-11
4-9
Which coverage doesnt have extended warranty?
TEC
WPP
TMP
VZ Protect
What is the cost of additional line coverage for MD?
$15
$12
$9
$11
How many screen repair are allowed with your coverage?
3
9
6
Unlimited
What is the deductible for screen repair?
$29
$9
$99
Free
Outside of open enrollment how many days does customer have to add insurance to a new device or new line?
14 days
30 days
45 days
90 days
What is the total claims customer gets with MD coverage?
12
3
9
15
What is not covered under WPP?
Crack screen
Lost device
Water damage
Battery not charging
What coverage can be added to the account at anytime?
VZ Protect
Tech Coach
TMP
TEC
Which coverage has full coverage but not Tech coach?
WPP
TMP
TEC
VZ Protect
When 3rd slot is taken on MD coverage how many days does customer have to add additional coverage?
30 days
14 days
20 days
5 days
What is all included in VZ Protect
TMP
Digital secure
Roadside assistance
Call Filter
Identity thief protection
Safe Wifi
VZ maps
Apple music
Which option is not a qualifying action to add insurance outside of open enrollment?
New line purchase
CPO purchase
Upgrade
Switching devices
BYOD new line activation
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