Maintenance Check 6/16 - 6/22 | Super Survey Maker

If a client wants to update their payment method themselves, its okay to do /pitch to bring up the payment wizard again

True

False

If a user/client types this number: 07735234789 and they're from the UK, how would you set that number? hint: google for uk dialing code. Please write out the command EXACTLY as you would on the site

If a client comes in as a new user and you find their account, what should you do? (The user came in on chat and only discussed finding their account)

You should do /mergeto roomname

You should do /youare roomname

Which is the UK area code

+44

None of the above

If a new user came into the room and converted and you had a session, only to find out that this was already an existing client, what should you do with the two rooms?

/youare from the new room into the old room

/mergeto the new room into the old room

If you want to set the phone number "(408) 345-1928" for a client, what would that look like? Please write out the command EXACTLY as you would on the site

If a client says he/she attempted suicide 2 weeks ago, what should you do?

Do the '/crisis' command

Do the '/crisis agreement' command

Do the '/agreement crisis' comand

If a user/client types this number: 07735234789 and they're from the Australia, how would you set that number? hint: google for Australia dialing code. Please write out the command EXACTLY as you would on the site

What is the command to start the timer and disable auto-pause

If a user comes in and asks about becoming a coach/other career opportunities, what email should they reach out to?

If you want to disable SMS notifications for a client, what would that command look like exactly?

What topics would you like to see more on maintenance checks?

Maintenance Check 6/16 - 6/22

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