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Protocol 33

Mastering Protocol 33: Medical Call Processing Quiz

Test your knowledge on Protocol 33, the essential process for managing medical calls effectively. This quiz covers everything from response priorities to critical information gathering techniques.

Key Topics:

Emergency response criteria
Acuity levels in Protocol 33
Verification processes

17 Questions4 MinutesCreated by NavigatingNurse42

Protocol 33 is used to process all medical calls.

True

False

Protocol 33 can be used for Hosp to Hosp transport.

True

False

Patients with appointment times are not processed on Protocol 33.

True

False

Doctors cannot request an emergency response using P33 unless the patient has priority symptoms.

True

False

How many Acuity levels are there in P33?

One

Two

Three

Five

The verification process is not required when using P33.

True

False

In which field is the Acuity timeframe entered in the F8 screen?

Unit

Ext

Required time

Building

An 'Urgent' timeframe generates a 1B response.

True

False

If a Doctor requests a time of 1hr but the answers in ProQA indicate an emergency response, what should you do?

Ignore the Dr and leave as is

Change the response to the Doctors request

Indicate the request in Comments/Notes

Inform the Supervisor

Who can authorise a P33 booking?

RN's

Any medical personnel

Relatives

Doctors

Community based settings include...

Private homes

Medical Centres

Doctors surgeries

Hospitals

Which criteria must be met to use P33?

Assessed by Dr or RN

Specific timeframe requested

Going to the ED

From a community based setting

A request for an emergency response will generate which response priority?

Which of the following would be useful information to gather before ending a call using P33?

If the patient has just eaten

Access to the building/patient

Infectious status

Medical reference number

Current medications

Mobility status

Last hospital admission

A full set of obs

Is it possible to upgrade a non urgent response to an urgent response in P33?

Yes

What is the process to upgrade P33 to a 1C?

Remove timeframe from building field and manually change to 1C

Enter the full name of the patient in comments and Notify

Change details in ProQA key questions

Confirm change showing in queue

An RN requests the transport in 30 mins. What is the Acuity level?

Acuity 1

Acuity II

Acuity III

Acuity IV

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