Chapter 1 & 2 Quiz

What is the very first step in troubleshooting?

Establishing a theory of probable cause.

Testing your theory

Identify the problem

Resolve the issue.

Which of the following tools are required to open up a computer?

Screwdriver

Hammer

Multimeter

Pliers

One of your clients has called and said that their computer isn't working. What do you ask the client?

Ask if the computer is plugged in.

Ask what is wrong with the computer.

Ask if their computer is up to date.

Ask if they have a copy of Windows 10.

Which item that is found in the computer cannot be sent to the landfill?

CMOS battery

Computer chassis

Fan

Rubber parts

What should you always wear when disassembling a computer?

Gloves

ESD bracelets

Jacket

Shoes

Which class of fire extinguisher deals with electrical fires?

Class A

Class B

Class C

Class D

For questions 7-10, use this diagram to identify the different components of a motherboard.

What is number 5?

PCI-E Slot

RAM Slot

Soundboard

Memory Chip

What is number 15?

Soundboard

PCI-E Slot

VGA

CMOS Battery

Which one of the following form factors are the largest?

Mini-ATX

Flex-ATX

Micro-ATX

Mini-ITX

You are currently building a computer and you find out that your case is a mid-tower. Which of the following form factors will most likely fit your tower?

Mini-ITX

Mini-ATX

ATX

Flex-ATX

Which port allows you to transmit both audio and video onto an external device?

VGA

Component

HDMI

DVI-D

What is the difference between a Netbook and a Laptop?

Laptop's are bigger.

Netbooks are designed to surf the net.

Netbooks are more powerful.

Netbooks are smaller.

What kind of cooling does a heatsink utilize?

Passive-cooling

Active Cooling

Assertive cooling

Aggressive cooling

What is hyperthreading?

It makes the computer processor faster.

It allows the use of adding more than one OS on the machine.

It simulates two logical processors on one processor.

It is when the threads have a lot of posts.

When you run a Linux software on a Windows PC, what is that called?

Backwards compatibility

Virtualization

Hyperthreading

Executable disable bit

You have a 32-bit operating system, but you need to run 64-bit programs. How is this possible?

You enable your processor to hyperthread.

It's not possible. You need a 64-bit processor.

Install new memory.

Buy another 32-bit processor.

What kind of CPU socket is this?

LGA

ZIFF

PAC Cartridge

PGA

What kind of CPU socket is this?

LGA

ZIFF

PAC Cartridge

PGA

After you have inserted the CPU in the socket what is the next step to take?

Place the thermal paste on it.

Put a fan over it.

Put the computer back together.

Attatch the ATX 12V power connector to the CPU Power supply pins.

Chapter 1 & 2 Quiz

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