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Refund Reissue REFRESH

A modern office setting with a travel agent working on a computer, showcasing airline ticketing details and screens with tickets being reissued.

Ticket Reissuance Mastery Quiz

Test your knowledge on ticket reissuance with this engaging quiz! Dive into the intricacies of the reissue process, airline procedures, and essential commands that every professional should know.

10 challenging multiple-choice questions
Bonus question to earn extra points
Perfect for airline industry professionals

10 Questions2 MinutesCreated by IssuingGuide254

1. What is the basic command/entry for ticket reissuance?

WETR

WTDB

WPNI

WFRF

2. What airline was discussed in the first example for “Reissue of Fully Unutilized Ticket” with routing VIE-CPT-VIE?

KLM

3. What reissue screen pops-up when you do WFRF entry?

Screen 28

Screen 29

Screen 30

Screen 32

4. What airline was discussed in the second example discussed for “Reissue of Partially Unutilized Ticket” with routing LHR-SIN-LHR?

All of the above

5. What is the Q number when ticket is sent for reissue?

300

302

304

307

6. (Bonus question) What does HIIT Squad stands for?

High Intensity If-ficiency Training

High Intensity Internal Team

High Intensity Interval Training

What is your name

Can I use the WFR entry to process multiple tickets at one time?

Yes - by adding multiple passengers name in your WFR entry

No – only one ticket permitted per transaction

Yes – both 1 and 2 are ok

None of the above

How do you display the most recent WFR mask screen?

Escape and IR redo WFR entry

*WFRTR2 (TR2 relate to the ticket record line number)

*WFR

WFR*

In Screen 30 for reissuance, which additional charge is not included?

Change Fee

No show Fee

Addtional fare and tax difference

None of the above

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