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NPS - Clinic Walkin Feedback ( To be filled by our Agents)
Hello Sir/Madam,
Good morning /afternoon/evening !
My name is "XYZ" and I am calling from Life!
Is this the right time to speak to you?
This is a courtesy call for one of your recent visits to our clinic.
Thank you so much for visiting Life Clinic.
We hope you are doing well.
Through this call we intend to know how comfortable you were while engaging with our team of Doctors and Nurses at the clinic.
Your feedback shall help us to improve better in our goal of providing world-class experience to all our valued customers like you.
This feedback will take maximum 1 minute of your time ,
I shall be asking you very few questions to which you need to provide your kind rating in the scale of 0 to 10 ;
0 being not at all likely to 10 being extremely likely.
May we proceed!
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