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How Post Sales Works

A professional office setting with a team discussing customer success strategies, featuring charts and graphs on a screen.

Understanding Post Sales Processes

Test your knowledge on how Post Sales works in our engaging quiz! Designed for professionals who want to enhance their understanding of key roles and responsibilities within the Post Sales domain.

This quiz covers:

Post Sales structure
Roles involved in customer solutions
The importance of Customer Success management

5 Questions1 MinutesCreated by EngagingExpert77

True or False: Post Sales is divided into two divisions, Professional Services & Customer Success?

False

True

Who should be pulled into the conversation if the customer wants to expand to a new solution?

Field Sales Rep

Product Developer

Business Ops Analyst

Account Manager

CSMs and CSAs have huge role in ensuring that the customer ________ and _________ Apptio.

Use

Adopt

Acknowledge

Ignore

India CoE resources are guided by which role as they complete technical configuration activities?

Consultant

CS Advisor

CS Manager

Account Manager

Which role(s) can customers pay for to get additional support, technical resources. Select all that apply

CS Advisor

Managed Services

Engagement Manager

Premier CSM

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