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After Hours Call System Follow UP

Generate an engaging and warm image depicting healthcare professionals discussing the after-hours call system, with elements like patient care, communication, and technology integrated.

After Hours Call System Feedback Quiz

Welcome to the After Hours Call System Follow Up Quiz! This quiz aims to gather valuable feedback on the current functioning of our after-hours call system. Your responses will help us understand the strengths and weaknesses of the system, ultimately leading to improvements that benefit both clinicians and patients.

We value your input, and your feedback will enable us to tailor our services effectively. Please take a moment to reflect on your experiences with the call system:

Assess call handling efficiency
Identify areas for improvement
Enhance patient communication

10 Questions2 MinutesCreated by AnalyzingData247

Our current After Hours Call system is working well?

Always

Usually

Sometimes

Rarely

Never

How often do you receive calls that are not for patient advice?

Always

Usually

Sometimes

Rarely

Never

How often do you receive calls requesting refills for chronic conditions?

Always

Usually

Sometimes

Rarely

Never

How often do you receive calls requesting referrals or other documentation not able to be managed after hours?

Always

Usually

Sometimes

Rarely

Never

How often do you receive calls that you felt could have been filtered out with a better "Script" for the answering center to utilize?

Always

Usually

Sometimes

Rarely

Never

How often have you received a call from a patient who then did not answer when you called back?

Always

Usually

Sometimes

Rarely

Never

How often have you received a call for a hospitalized patient, or to communicate results for a hospitalized (or ER) patient?

Always

Usually

Sometimes

Rarely

Never

How often have you received a call from a patient returning a missed call from their physician earlier in the day?

Always

Usually

Sometimes

Rarely

Never

On average, how many calls do you get in a night on call? (Not including calls from your inpatient team members.)

How satisfied are you with the changes that have been made this year to the after hours call system?

Very Satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very Dissatisfied

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