Exemple quiz CGI
CGI Partnership Management Framework Quiz
Test your knowledge of the CGI Partnership Management Framework (CPMF) with this engaging quiz! Designed for professionals and students alike, this quiz covers essential aspects of the CPMF and how it operates within the context of client partnerships.
Participate to discover:
- The key elements of the CPMF.
- Processes involved in client partnership management.
- Measurement of continuous improvement.
Selon quels types d’ententes le CPMF est-il défini ?
Impartition
Gestion des services TI
Projet
Services-conseils
Services d'infrastructures
Toutes ces réponses
Le Cadre de gestion du partenariat client a pour objet :
De définir les processus d'unités d'affaires.
De définir les activités principales et les processus entre CGI et le client selon le contrat.
D'établir la politique de qualité de CGI.
L'élément de base suivant permet de mesurer l'amélioration continue du CPMF :
Programme d'évaluation de la satisfaction des clients
Cadre de livraison des services TI
Cadre de gestion du partenariat membre
Pour quels processus du CPMF définit-on un processus commun pour tous les types d'ententes ?
Clôture
Transition
Contrat
Livraison
Proposition
Pour CGI, les rôles relatifs à la livraison de services comprennent ceux du fournisseur, car ceux-ci couvrent la prestation de services au client au nom de CGI.
Faux
Vrai
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