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Business Questionnaire

Fuel Station Loyalty Insights

Discover what drives consumers to their preferred petrol stations and convenience stores in our comprehensive questionnaire. Your feedback will help us understand loyalty programs, convenience store influences, and overall customer experiences.

Share your thoughts on loyalty programs.
Explore the impact of convenience stores on fuel stations.
Provide insights on store preferences and promotions.

15 Questions4 MinutesCreated by DrivingCustomer47

1. Do you prefer certain loyalty programme's? Please explain why

2. What rewards do you get and how do you use it or spend it?:

3. Would you go out of your way to a specific garage in a particular location for the loyalty programme?:

4. If the loyalty programme company were to pull out, would you still go that specific garage? Why/why not?

5.Would you say that your visits to that particular garage has increased due to the loyalty programme? Why/why not?

6. In your opinion how do you think convenience stores have impacted/influenced the fuel station industry? Please tick.

Positively

Negatively

Not sure

7. Would you say having say having a convenience store has been very beneficial? Why/why not?

8. Which influences you the most on your choice of convenience store?

Location

Speed(services)

High quality

9. Do you prefer to use the petrol stations convenience stores or an external company that is on the premises? E.g Pick n Pay on the go:

10. If you were to improve or change something of the store, what would it be?

Location

Trading hours

Change external company

Other

11. What promotions does your preferred convenience stores offer?

12. Are the products sold at a petrol station useful or helpful to you?

13.Is the pricing of your preferred petrol station cheaper or more expensive then that of an external company on the premises selling the same products?

14. The current location of your preferred petrol station, would you say that’s it’s easily accessible?

15.Give a rating from a scale of 1-10 on how well do you say that your preferred petrol station markets promotions, convenience stores and loyalty programme? 1 being the worst:

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