EMMA TRAINING QUIZ

Create an engaging and informative image featuring various Emma products like mattresses, pillows, and customer service interactions, set in a modern, cozy environment.

EMMA Training Quiz

Test your knowledge about Emma products and services with our engaging training quiz! Designed for those who want to improve their understanding, this quiz covers various important aspects of the Emma range.

Understand product specifications
Identify claims and how to address them
Explore customer service scenarios

13 Questions3 MinutesCreated by LearningLeaf320

Name the 3 inside layers of our Emma One.

What is the name of this pillow?

Welche 6 Produkt - Kategorien kennst DU?

The wrong size was sent, but the package was labelled correctly. Is this a logistic or product claim?

Kann ich mehrerer Discounts auf eine Bestellung anwenden?

Nein

Der Kunde schickt euch dieses Bild, handelt es sich hierbei um ein Product Claim oder Logistic Claim. Was wäre Dein nächster Schritt?

Mit welchen 5 Faktoren kannst Du einen Kunden identifizieren?

Wenn ein Kunde seine Daten gelöscht haben möchte. Wie kannst Du Ihm helfen?

Welche Matratze ist die Emma Federkern Matratze?

Erkläre mir 4 Wege eine Tracking Nr. herauszufinden?

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