Effectiveness of Sharefile
Assessing Your Sharefile Experience
Welcome to our quiz designed to evaluate your experience with Sharefile! Your feedback is invaluable and will help us improve the file-sharing process for all users.
In this quiz, you will be asked about:
- Your usage frequency of Sharefile.
- Device preferences and satisfaction levels.
- Any difficulties you may have encountered while using Sharefile links.
How often do you use Sharefile for work? (saving/opening docs, sending docs, etc)
On a scale of 1 to 10, what is your overall satisfaction with Sharefile? (1=very unsatisfied; 10=extremely satisfied)
1
2
3
4
5
6
7
8
9
10
From which device do you MOST use Sharefile?
How often do you send files/documents from Sharefile to clients, subcontractors, etc.?
By which method do you prefer to send files/documents from Sharefile?
In the last few months, how often have you had difficulties with recipients opening files/documents from a link?
If you've had difficulties with the Sharefile link to send items in the last few months, what was usually the cause? (check all that apply)
The recipient could not open from their device, and I had to resend the items a different way.
The recipient didn't understand what to do/could not find the download button, and I was able to call and explain to the recipient on how to download the items.
Their email security prevented them from opening the link.
Sharefile required a login from the recipient.
The link would not open for the recipient.
The link had expired.
Other.
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