Customer Service

A friendly bank teller assisting a customer in a modern bank setting, with a clean and welcoming atmosphere.

Customer Service Experience Survey

Welcome to our Customer Service Experience Survey! Your feedback is invaluable as we strive to enhance our banking services. This quick quiz will help us understand how we are doing in terms of service delivery and overall customer satisfaction.

  • Rate your experience at our bank.
  • Let us know how often you use our services.
  • Share your thoughts and suggestions for improvement.
9 Questions2 MinutesCreated by HelpingHand321
Are you greeted/acknowledged when you enter the bank?
Always
Often
Seldom
Never
Is your business handled efficiently and in a timely manner?
Always
Often
Seldom
Never
Teller friendly and courteous?
Always
Often
Seldom
Never
Teller/ bank officer have knowledge of bank products and services?
Always
Often
Seldom
Never
Did teller/bank officer offer additional products?
Always
Often
Seldom
Never
Is bank facility clean and orderly?
Always
Often
Seldom
Never
How often do you use our online services?
Always
Often
Seldom
Never
Would you use electronic delivery of account notices and statements?
Yes
No
Comments/Suggestions
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