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Quiz time!

A visually engaging illustration of a traveler interacting with a computer display showing flight options, featuring icons of planes, tickets, and a clock to represent time-sensitive travel decisions.

Travel Exchange Mastery Quiz

Test your knowledge on travel exchanges and ticketing procedures with this interactive quiz! Whether you're a seasoned traveler or new to the world of flight bookings, this quiz is designed to challenge your understanding and help you learn.

Take the quiz to discover:

Types of exchanges
Ticket statuses and what to do when a customer is no-showed
Details around processing travel vouchers
Key components of ticket numbers

6 Questions2 MinutesCreated by BookingGuide204

What are the two types of EXCHANGES?

When a customer is no-showed, what should be the status of their ticket?

CKIN

USED

EXCH

SUSP

Card member wants to rebook the travel voucher with American Airlines, MCO was issued online. How do we process the exchange?

Automated

Manual

Refer to Airline

Transfer to ATO

Which of the following is not part or included in a ticket number?

Coupon Status

Phone number

Tax Code

IATA

PCC

Airline confirmation number

If a Card member called in last Jan 27 and just made a flight reservation and they are yet sure to either change or cancel the reservation, up until when can they have it cancelled without penalty? Please indicate the date and time zone.

January 28 1159pm MST

January 28 1159pm EST

January 30 1159pm MST

January 30 1159pm EST

Bakit pogi si Albert?

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