Key areas where value can be perceived
Value Perception Assessment
Discover how your business can enhance value perception through our comprehensive quiz. This assessment covers key areas that influence customer satisfaction and loyalty.
- Ease of doing business
- Customer productivity enhancements
- Affordability and value
- Assurance and peace of mind
Ease of doing business with you.
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Ease of contact with you and anyone in your company.
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Ease of use after purchase.
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Increase in productivity for the customer.
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Availability of service when the customer needs it.
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Boost in customer moral after product or service is installed.
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Reasonably affordable and market price aligned. NOT the cheapest – rather the best value.
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Additional profit to the customer (not savings of money). How does the customer really monetarily benefit from overall use?
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Assurance to the customer, and perception by the customer that there is a perfect fit.
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Assurance that there is no risk in doing business or purchasing. Otherwise stated as “their peace of mind.” Total reduction or elimination of their perceived risk in doing business with you. Without this, the first nine points don’t matter.
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Continued value messages to help the customer AFTER the purchase has been made.
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