Guest Service
Guest Service Excellence Quiz
Test your knowledge on essential guest service concepts and practices! This quiz is designed for team members looking to enhance their skills and provide outstanding service to customers.
- 9 engaging questions
- Multiple choice and open-ended format
- Benchmark your understanding of guest service principles
BLAST stands for
Believe Learn Apologize Solve & Thank
Believe Listen Apologize Satisfy & Thank
Believe Learn Acknowledge Solve & Thank
Guest Trac results should be displayed for
Daily
Monthly
Quarterly
All of the above
Which of the following is correct?
If one guest is present in dine in, one table touch is required
If two guests are present in dine in, one table touch is required
If one guest is present in dine in, no table touch is required
Which is a correct example of table touches?
"How's everything?
"How is your food?"
"Would you need anything else?"
"How's your sandwich?"
Where can guests find helpline number to share their experience?
On the door
On the wrappers
On Napkin Dispenser
On the order taker screen
What's the BKC target for total speed of service
2min 50 seconds
2 min 45 seconds
2min 48 seconds
2 min 30 seconds
{"name":"Guest Service", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge on essential guest service concepts and practices! This quiz is designed for team members looking to enhance their skills and provide outstanding service to customers.9 engaging questionsMultiple choice and open-ended formatBenchmark your understanding of guest service principles","img":"https:/images/course6.png"}
More Quizzes
Customer journey
14731
Week 5
10518
Do you have any recommendations in new papers today?
100
How Well Do you remember the Backstreet Boys Lyrics?
1580
Free Romeo and Juliet Act 1 & Test Review
201026912
Consistency of Tenses: Master Verb Consistency
201028020
Intro to International Relations
15822161
When Will I Get Married: Discover Your Wedding Age!
201023947
Can You Name All 6 Layers of the Earth? Take the
201029247
Is Your Child a Perfectionist? Free Perfectionist
201029911
Hair Coloring: Test Your Color IQ & Fun Facts
201031740
Free Ecosystem Services Classification
201025209