Organizational Behaviour

What is Taylor's focus points?

Effcicency - jobs should be standardised and simplefied

Consistency (previous behaviour), Consensus (same situation same behaviour) and distinctiveness (new behaviour))

What is Fayol's four sources to management functions?

Planning, Organizing, Controlling and Leading

Inconsistency bt attitudes or an attitude and a behaviour.

What is contingency view?

Organizations with a organic strucure adapt better compared to mechanistc structered firms

One thing determines the overall I

What is leverency person?

Positivist

One thing determines the overall impression

What is Projection?

Something/one similar to me

One thing determines the overall impression

What three steps are in Kelly's attribution ?

Consistency (previous behaviour), Consensus (same situation same behaviour) and distinctiveness (new behaviour))

When presence of someone either enhance or impair one's job.

What is cognitive dissonance?

Inconsistency bt attitudes or an attitude and a behaviour.

Relates to need for competence & self-determination

What is intrisic motivation?

Relates to need for competence & self-determination

Focuses on external rewars

What is XY theory?

X = person who dislike work, forced to work to avoid punishment, prefer to be directed, avoidng responibility and wants security. Y= people will apply selfcontrol, accept and seek responsibility.

1) Forming 2) Storming (what is my role) 3) Noeming (relations build) 4) Performing (get the job done) 5) Adjourning (end of work)

What is Tuckman's five stage theory of group development?

1) Forming 2) Storming (what is my role) 3) Noeming (relations build) 4) Performing (get the job done) 5) Adjourning (end of work)

When presence of someone either enhance or impair one's job.

What is social facilitation?

When presence of someone either enhance or impair one's job.

Tendency to exert less individual effort as the group gets bigger

What is Social loafing?

Tendency to exert less individual effort as the group gets bigger

By product to groupdecission - arises from group pressures, dominance of arguments, which are favoured by yhe majority

What is groupthink?

By product to groupdecission - arises from group pressures, dominance of arguments, which are favoured by yhe majority

Ocus on goals, strategies, work best in stabile conditions

What are the two choices to solve a problem?

Oversight: choices before problems or Flight: wait for the problem to go away and then pick a delayed solution.

Participants, problems, solutions and choice oppurtunities

What four elements does the garbage can model consist off?

Participants, problems, solutions and choice oppurtunities

Oversight: choices before problems or Flight: wait for the problem to go away and then pick a delayed solution.

Which leadership styles does Lewin name?

Authorcratic, democratic and laizzes-faire

Relations, task-structure (either task- or relationsship orientated) and position-power

Fiedler's contingency model three steps?

Relations, task-structure (either task- or relationsship orientated) and position-power

Authorcratic, democratic and laizzes-faire

What is the four elements in the house path-goal theory?

Employees, Leadership, enviromental factors and outcomes.

Focus on goals, strategies, work best in stabile conditions

What is transactional leaders?

Focus on goals, strategies, work best in stabile conditions

Focus on establish new directions - developments. Dynamic conditions are preferred

What is tranformantonal leaders?

Focus on establish new directions - developments. Dynamic conditions are preferred

Power trough threats and punishm

What is coercive power?

Power trough threats and punishm. Outcome = resistanceent

Power trough recognised authority.

What is legimate power?

Power trough recognised authority. Outcome = comoliance

Power trough skills and knowledge and admiration

Expert power and referent power?

Power trough skills and knowledge and admiration. Outcome = commitment

Power trough threats and punishm

What are the principles of organizing?

(de)centralisation = decision making. Complexity = horizontal/vertical/spatial structure. Formalisation = rules, policies, standardisation.

It can be a barrier to change such as mergers.

What does it mean culture can be a liability?

It can be a barrier to change such as mergers.

How can a culture be created?

By Hiring certain people, indoctrinating and acting as a role model.

(de)centralisation = decision making. Complexity = horizontal/vertical/spatial structure. Formalisation = rules, policies, standardisation.

Organizational Behaviour

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