How To Work Outstanding Claims
Mastering Insurance Claims
Test your knowledge on effective claims processing with our interactive quiz! This quiz is designed to help you understand the nuances of working with insurance companies and improve your claims management skills.
- Learn about various forms of payment.
- Understand the significance of documentation.
- Discover how to quickly obtain claim information.
- Evaluate your knowledge on key processes in insurance claims.
What are four forms of payment insurance companies use to pay a claim?
Checks,Cash,Direct Deposits,Credit Card
EFT's, Checks, 3td Party Processing, Virtual Credit Cards
EFT's, Personal Checks, Direct Deposit, Money Order
Cash, 3td Party Vendor, Checks, Virtual Credit Cards
Insurance companies use the phrase "Check Cleared" meaning the check has been cashed
True
False
It is important to document minimum information from the insurance claim follow up call?
True
False
What is the fastest way to obtain information about a claim?
Phone call to the insurance company
Inside of your PMS
Website
Calling the AR department
Once an insurance company ACCEPTS our claim how many days do they have to provide us with a decision?
90 Days
60 days
10 days
30 days
What information should you have available when calling to follow up on a claim?
Tax ID
Provider Name
Patient's Name
Date of Service
Is it important to ask the representative from the insurance company what address the form of payment was sent to?
True
False
What are the top four insurance companies that you may see a lot of credit card payments from?
BCBS,Delta Dental,United Healthcare, TriCare
Ameritas,Metlife,Humana,Cigna
Humana,Guardian,Metlife,Ameritas
Metlife,BCBS,Bright Health, Medicaid
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