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OLACS Quiz

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OLACS Knowledge Assessment

Test your knowledge with our OLACS Quiz designed for professionals in the field! This quiz will provide you with an opportunity to assess your understanding of key concepts and procedures related to RPF screens, employer details, payment processes, and more.

Join us to challenge yourself and see how well you know the ins and outs of OLACS!

10 engaging questions
Multiple choice, checkboxes, and true/false formats
Immediate feedback on your answers

10 Questions2 MinutesCreated by EngagingExpert47

What is the RPF screen used for?

View the debt on the account

View the outstanding returns

View the policing profile

View if Tp is Req To File an IR3/PTS

I use the CLC screen to lodge the notes.

True

False

The list of previous employers is available in the ____ screen

CAYD

RPF

RTB

RPH

Ben called to get a Summary of Earnings and a PTS has already been issued what would you do?

Issue a SOE anyway

Issue a PTS again

Reverse the PTS and Issue a SOE

Ask tp to get it done online as we cannot do it over the phone

Chloe Potts has been working on a salary till today and from tomorrow she will be working as a self employed individual. What will you do?

Convince her to remain on salary and wages as being self employed involves risks

Change her address

Change her entity class in CLD

None of the above

Ana calls you to say that she wants to make a payment to IR over the phone what will you tell her?

Transfer to collections

Get her to clarify the details of the payments and what tax type is it for

Transfer to your TL/ TS

The TS line you should be calling is TS Gen fam

Transfer to collections

Get her to clarify the details of the payments and what tax type is it for

Transfer to your TL/ TS

The CAIS screen will give you the details of the employer's start and stop dates.

Yes

Kay called to say that she is now on a benefit and thats her only source if income. Kay has a student loan and wants to know her tax code? Inocme will be

M SL

ME SL

ACC staff calls to get the personal details for someone what do you do?

Transfer to GB

Validate and give the details

Decline request

Call TS

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