TAM Quiz 1
Red Carpet Experience Knowledge Quiz
Welcome to the Red Carpet Experience Knowledge Quiz! This quiz is designed to test your understanding of the various tools and processes we use to deliver exceptional service to our customers. Whether you're familiar with the Virtual Color Consultation Program or the Sales Call Process, your input is valuable!
Please take a few minutes to answer the questions. Your results will help us identify areas for training and improvement.
- 11 engaging multiple-choice questions
- Assess your familiarity with key tools and programs
- Contribute to enhancing customer experiences
How familiar are you with delivering the Red Carpet Experience to our customers? Not just $50 off an order- the full experience.
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
Have you ever done a Test Drive on Paint or Sundries as a means to upgrade our customers product choice?
Yes
No
How familiar are you with using Pro+?
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
Have you used ColorSnap with a customer or contractor before?
Yes
No
How familiar are you with the Virtual Color Consultation Program? (E.g. Who is eligible, how long the consultation is, how to schedule an appointment, etc.)
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
Could you tell me what a product guide builder is and when to use it?
Yes
No
How familiar are you with providing our Spanish tools/resources to our customers?
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
Do you have Pro+ Downloaded on your phone?
Yes
No
Can we save and share colors digitally with our customers?
Yes
No
How satisfied are you with your current level of training?
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very Dissatisfied
How familiar are you with the Sales Call Process?
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
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