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Call taking

A detailed illustration of an emergency dispatcher working at a call center, with multiple screens displaying maps and emergency data, in a modern and dynamic setting.

911 Call Taking Quiz

Test your knowledge on 911 call handling and emergency response protocols with our engaging quiz! Suitable for dispatchers and emergency responders, this quiz will assess your understanding of key concepts and local geography relevant to your calls.

Challenge yourself on topics such as:

GPS tracking on emergency calls
Understanding local exit routes
Proper call nature classifications
Recognizing common scams

12 Questions3 MinutesCreated by HandlingHero231

How do you get GPS on a 911 call?

Press 'update' on your ANI/ALI screen until you receive GPS showing within decent meters.

Use your telepathic abilities to predict where the caller is

Press the refresh button on your mobile cad map.

Just input numbers, the officers will figure it out as they go.

What is Exit 27?

Leeds

Toquerville

Hurricane

Snowfield

After you have added a PD Accident, the person comes back and says "actually, my grandma's husband's son's granddaughter is injured." What do you do?

Add the comments to the call and tell the fire dispatcher to send medical.

Change the call to a Traumatic Incident and tell the fire dispatcher to send medical.

Change the call to a PI Accident.

Change the call to a PI Accident, and launch Pro-QA.

Continuing from previous question.... How do you launch Pro-QA when you change the nature of a call to a medical?

It will launch automatically once you change the nature.

Type EMD (call #) and it will launch manually.

Whisper to it.

Type PROQA (call #) and it will launch manually.

What is off Exit 2?

Sunriver

Green Spring Dr

Pilot

Probably a McDonald's

You add a call by GPS in the mountains somewhere by Apple Valley - which zone will you use for law?

APPL

COLO

WCSO

BLMF

Which exit is Washington Pkwy?

Exit 12

Exit 10

Exit 8

Exit 13

Which calls do we transfer to the front office? (select all that apply)

Request for a copy of a report.

Someone asking if a report is ready for pickup.

Someone wanting body camera footage.

Someone with questions about evidence.

All civil calls

Someone requesting Ken Head.

A parent of an adult child who wants to know why their awesome kid was arrested.

Animal problems.

What is Exit 8?

Bluff St

St George Blvd

Red Cliffs Dr

Green Spring Dr

Someone was in an accident under Exit 10. Whose jurisdiction is that?

WCSO

UHP

WCPD

SGPD

What do we nature a bait clip hold up alarm from Zions Bank?

Bank Alarm

Business Alarm

Robbery

Panic Alarm

Which is a common scam?

The IRS calling to collect funds.

A police officer calling them about an active investigation.

They've won the lottery!

Dispatch calling back after their phone has called 911.

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