Hacienda Annual Meeting Survey

Owner Name:

Unit Number:

How would you rate the HDM Mission statement? "To make Hacienda Del Mar the exceptional Southwest Florida waterfront community that affords an enjoyable place to live and in so doing enhances property values."

How would you rate your Board's performance on accomplishing our mission?

Understanding that for the last three years we have gone from Covid, to a major supply chain crisis, thru a major labor shortage, and then thru a major Hurricane how would you rate your overall experience here in Hacienda?

How would you rate the recovery process to date of Hacienda?

How well do you feel you have been kept informed through Board Communications and the Hacienda Happenings?

Do you feel the Board has worked in your overall best interest concerning Hacienda?

How would you rate the Board's overall performance over the last three years?

How do you rate the Board's fiscal responsibility over the last three years?

Why do you rate the fiscal responsibility number that way?

What could your Board have done better in your opinion?

Do you have any additional comments to the Board?

Please select the option that best describes your opinion. Please note everything has a cost. More of something will probably cost additional money. Would you like to see?

Do you have any additional comments regarding the Landscaping?

Please select the option that best describes your opinion. Please note everything has a cost. More of something will probably cost additional money. Would you like to see?

Do you have any additional comments regarding the outside walkway lighting?

Please select the option that best describes your opinion. Please note everything has a cost. More of something will probably cost additional money. Would you like to see?

Do you have any additional comments regarding the landscape lighting?

Front Office - Quality of Service

Front Office - Job Knowledge

Front Office - Attitude

Front Office - Helpfulness

Front Office - Hours of Service

Front Office - would you be willing to pay for longer hours?

Do you have any additional comments regarding the Front Office Service?

Cleaning Service - Clean Building Walkways

Cleaning Service - Clean Elevators

Cleaning Service - Clean Garages

Cleaning Service - Clean Lights

Cleaning Service - Clean Atriums

Cleaning Service - would you be willing to pay for longer hours?

Do you have any additional comments regarding the Cleaning Services?

Landscape Services - Overall Landscape Appearance

Landscape Services - Mowing

Landscape Services - Tree Trimming

Landscape Services - Weed Control

Landscape Services - Fertilizing

Landscape Services - Irrigation

Landscape Services - Annuals

Would you be willing to pay more for additional Landscape Service?

Do you have any additional comments regarding the Landscape Services?

Maintenance Service - General Maintenance Overall

Maintenance Service - Walkway Maintenance

Maintenance Service - Lighting Maintenance

Maintenance Service - Irrigation Maintenance

Maintenance Service - Painting Maintenance

Maintenance Service - Attitude

Maintenance Service - Dumpsters

Would you be willing to pay more for additional Maintenance Service?

Do you have any additional comments regarding the Maintenance Service?

Pools - Overall Condition of Pool Amenity

Pools - Overall Enjoyment of Pool Amenity

Pools - Cleanliness

Pools - Heating

Pools - Hot Tub

Pools - Tables & Chairs

Pools - Pool Landscaping

What do you like best about our pools (please check all that apply)?

Do you think the small pool heater should be turned off in the summer to save money?

Do you have any additional comments regarding the Pools?

Gym - Cleanliness in the Gym

Gym - Quality of Gym Equipment

Gym - User Friendly

Do you have any additional comments regarding the Gym?

Tennis Courts - Overall Impression of New Clay Courts

Would you have any interest in spending more money on paving any of our courts?

Would you be willing to pay a special assessment to pave any of our courts?

Would you be willing to spend any additional money on court maintenance?

Do you have any additional comments regarding the Tennis Courts?

Putting Green

Harmony - Over the last three years, do you think the harmony in Hacienda has:

Harmony - Has Hacienda become a more friendly or less friendly place to live, as far as people go, over the last three years?

What do you enjoy most about living at Hacienda?

What do you enjoy least about living at Hacienda?

Do you have any other comments for the Board?