Weekly Exam 1(CHP # 1, 2 &3)
Tech Troubleshooting Quiz
Test your knowledge and skill in troubleshooting computer and network issues with our comprehensive quiz. Featuring 25 carefully crafted questions, this quiz will challenge your understanding of hardware, software, and fundamental concepts.
Whether you are preparing for certification, brushing up on your tech skills, or just curious, you’ll find:
- Multiple-choice questions
- Real-world scenarios
- Instant feedback
A user is complaining about a burning smell coming from their computer case. Which of the following should be the FIRST troubleshooting step for this issue?
Remove the cover and visually inspect the system
Disconnect the power source
Reboot the system into Safe Mode
Perform a hardware diagnostic
A network administrator is installing a POTS modem for a console at a remote site. What type of cable interface would this modem require for connectivity to the POTS line?
BNC
RJ45
RJ11
USB
Which of the following would be the best way to connect a mobile phone wirelessly to external speakers?
USB-C
Bluetooth
Bluetooth
IR
A system administrator needs to check the power that a desktop power supply provides to the PCI Express adapters. Which of these voltages would be the most important to check?
12 V
3.3 V
240 V
120 V
A laptop display is showing a black screen, and nothing is shown on the screen during the startup process or when Windows is loaded. Which of these would be the best way to determine if the backlight is the issue?
Install updated video drivers
Disable video hardware acceleration
Point a flashlight at the screen
Change the video output selection in the BIOS
Which of the following facilitates insertions and removals of a CPU chip in certain types of microprocessor sockets?
ZIF
TPM
ZIP
Northbridge
A type of CPU architecture in which a single physical CPU contains more than one execution core on a single die or chip is referred to as:
Hyper-threading
Multitasking
Multicore
Throttling
A type of technology that splits a single CPU core into two virtual cores that can be used simultaneously by an OS is called:
Multitasking
Multicore architecture
Hyper-threading
Throttling
Which of the following units is used to measure the speed of modern CPUs?
GHz
Gbps
Mbps
TB
Which built-in functionality allows certain CPU models to take over tasks normally executed by a dedicated graphics controller?
VGA mode
Integrated GPU
PCIe
NIC
In CPU cooling, thermal paste is applied to fill in the narrow space between the:
CPU and heat sink
Heat sink and CPU fan
CPU and cooling pad
Heat sink and cooling pad
Which of the following are a series of basic hardware diagnostic tests performed by a startup BIOS after a computer is powered on?
POTS
POST
DVD-R
Blue-Ray
A technician needs to replace a failed power supply on a server. The server in question only has one power supply. The server contains two processors that need 100w, five hard drives that need 9w, and a GPU that uses 200w. Which of the following power supplies should the technician use?
375w
425w
325w
500w
A user recently reported that every few days the system clock is approximately three minutes behind. The user also received an error message on the BIOS screen. Which of the following would MOST likely fix the clock issue?
Enable dual-channel memory by adding a second RAM stick.
Install a new power supply.
Replace the motherboard's CMOS battery.
Configure the PC to be an NTP server.
A technician is replacing a laptop's HDD with an SSD. Which of the following should the technician do FIRST?
Create a backup of the HDD.
Upgrade the RAM on the laptop
Enable SSD support at BIOS.
Install SSD drivers inside the OS.
A PC in a conference room will be connected to a large-screen TV for video presentations during training sessions. Which of the following video connectors is the MOST likely choice for this environment?
Video Graphics Array (VGA)
Thunderbolt
High-Definition Multimedia Interface(HDMI)
Digital Visual Interface (DVI)
Which of the following connector types can be plugged into a device both right-side up and upside down?
USB
USB-C
Mini-USB
Micro-USB
A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?
PCIe
AGP
USB
RAM Slot
Which of the following peripheral types is MOST likely to be used to input actions into a PC?
Mouse
Monitor
Optical drive
Printer
Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?
IEEE 1394
USB
Serial
ESATA
A local low broadcast television station has asked Emily, a technician, to build a computer that can be used to create commercials. Which of the following should she consider FIRST?
High-end graphics card
Surround sound capable sound
Water cooled CPU
LED Lights
The user turns on the computer and hears a popping sound and detects a burning smell. The system will not power on. Which of the following is the MOST likely problem?
Power supply has blown.
CPU fan is faulty.
Motherboard has overheated and shutdown.
UPS has been tripped.
Which of the following describes a function of dual data rate memory?
Correcting errors in memory twice per clock signal
Reading and writing twice per clock signal
Refreshing the level 3 cache twice per clock signal
Reading or writing twice per clock signal
Which of the following characteristics must be matched depending on the specifications of the power grid for the country a PSU will be utilized in?
Wattage
Amperage
Resistance
Voltage
A customer states their computer was fine until yesterday when they heard a pop noise and the computer stopped working. Which of the following components should the technician test FIRST?
Main system board
Processor
Hard disk drive
Power supply
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