NST pop quiz

A friendly office environment with team members discussing appointment setting and customer service, with a backdrop of client meetings and phone interactions.

NST Pop Quiz

Test your knowledge with the NST Pop Quiz designed to challenge your understanding of our appointment setting and customer interaction processes!

Whether you're a seasoned professional or a newcomer, this quiz will help you review key information while having fun.

10 engaging questions
Multiple choice and checkbox formats
Instant feedback on your answers

10 Questions2 MinutesCreated by EngagingGuide579

New Booked Appt Mary Zimba Bonghanoy (619) 748-4330 Thursday, July 13, 2023 12:00 PM https://app.growlocaldigital.com/v2/location/pFicu0KKf0BLzhQplmSS/contacts/detail/vxPaFYYSyiGoVRlsU5Lzppp. What type of appointment is this?

Inbound lead who scheduled

Inbound lead who DID NOT schedule

Confirmation call

Outbound lead who cancelled/No showed

Check all that apply: correct qualifying questions

Have you ever tried medical weight loss before? Or is this completely new to you?

What have you tried in the past?

When are you looking to start?

What is your goal weight?

Do you have insurance?

Would you like to try other services?

What if the customer is busy and is not interested in booking an appointment at this time?

Provide the office phone number and tell them to call us when they are ready

Ask them when a better time to call back would be and set a task

Tell them you dont care

What is someone asks: Can my friend or another member of my family use this discount / offer?

We would be happy to coordinate a day and time with them, you can send them our info and we will get that taken care of.

Sure, bring them on in

No. We dont like other people

Yeah. Just have them give us a call

List the different types of inbound leads (opt in/slack)

New lead who booked an appointment

New lead who has a unicorn

New lead who opted in

New lead who has a question

NST pop quiz

NST Pop Quiz

More Quizzes