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SynGas FE Sim Tool Survey

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SynGas FE Sim Tool Feedback Survey

Welcome to the SynGas FE Sim Tool Survey! We aim to gather insights on your experience and opinions regarding our simulation tool. Your feedback is invaluable in helping us improve the tool and better serve our users.

Assess the complexity of the tool.
Evaluate its impact on customer relationships.
Understand training material usage.
Gather simulation performance data.

7 Questions2 MinutesCreated by AnalyzingData42

How complicated is working with the tool?

Overall very complicated - difficult to even start simulating with it

At some parts it is very difficult to get the simulations running

It's okay I can manage working with it

I don't see much complications in using it

I don't see any complication in using it

How much the tool has helped us to be considered as the trusted partner for the customer and their technical questions?

Not at all

In very few cases

Some times yes, some times no: 50%-50%

Most of the times

Always

How often have you used the training materials of the tool (user manual, training videos, walkthrough excel etc. On the Sharepoint)?

Not at all

Very limited

Whenever I have a problem

Very often

How many times have you performed Data Reconciliation simulations (multiple performed simulations with one set of customer data counts here as one simulation!)?

<5 times

5-10 times

>10 times

How many times have you performed Activity Estimation simulations (multiple performed simulations with one set of customer data counts here as one simulation!)?

<5 times

5-10 times

>10 times

How many times have you performed FE Optimization simulations (multiple performed simulations with one set of customer data counts here as one simulation!)?

<5 times

5-10 times

>10 times

Do you see a value in continuing Exchange Meetings?

No, I don't think it is necessary to continue

Yes, it is good if it could be continued

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