Mobile wallets
Discover Your Mobile Wallet Preferences
Take this insightful quiz to explore your relationship with mobile wallets! Uncover how often you use them for transactions and what influences your preferences. Your responses will help us understand the current landscape of mobile wallet usage.
- Identify your usage patterns
- Share your experiences and opinions
- Help us improve mobile wallet services
Do you own a cellphone?
Yes
No
What is your profession
Student
Businessman
Self employed
Government servant
Others
Do you use your cellphone to do any financial transactions
Yes
No
Which among the following applications do you use
PayTm
MobiKwik
FreeCharge
Any other banking app like PayZApp, buddy
Other (please specify)
Mobile wallets are a useful mode of payment.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Mobile wallet makes handling of payments easier
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Mobile wallet makes processes faster (flight bookings, train tickets,bill payments)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
By using mobile wallet services, my choices as a consumer have increased.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The interaction with mobile wallet services is clear and understandable
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
From choosing the method of payment to finally transferring the amount to the person, mobile wallet does not get complicated in any manner.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
While using mobile wallet, I believe my bank account is kept confidential
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I believe my mobile banking transactions are secure
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The cost of using mobile wallets is higher than that of using other modes of online payment
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The internet usage charges are high during the use of mobile wallets.
Yes
No
Neutral
Using mobile wallet is a cost burden on me
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Mobile wallet provides me with a wider range of banking services and payment options.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
On an average, how many times have you used mobile wallet in the past two months?
Less than once a month
Once a month
Few times a month
Few times a week
About once a day
Several times a day
Do you use mobile wallet to send/receive money from your friends/acquaintances
Very frequently
Frequently
Sometimes
Never
Have there been problems you encountered while transferring money through mobile wallets?
Very frequently
Frequently
Sometimes
Never
How many times in a month do you use PayTm?
Twice
Thrice
Four times
More than four times
Are you satisfied with the services of PayTm?
Yes
No
Given a choice, what would you prefer ?
Desktop/Laptop transactions
Mobile transactions
What motivates you to use PayTm more than thrice a month?
Convenience
Accessibilty
Security
Other
What prevents you from using PayTm more than thrice a month ?
Internet connection
Security
Difficulty to use
Too slow to use
Any other
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