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FOO Unit 6

Create an image of a hotel lobby with a friendly receptionist assisting guests, featuring elements like room keys, a service counter, and a cozy atmosphere.

Master Your Hotel Operations Knowledge

Test your understanding of hotel operations with this comprehensive quiz! Designed for hospitality students and professionals alike, this quiz covers essential aspects you need to know about room management, guest relations, and operational terminology.

Key Features:

11 engaging questions
Instant feedback on your selections
Perfect for self-assessment and review

11 Questions3 MinutesCreated by ManagingGuest101

What does O.O.O stands for?

Out of options

Out of opinions

Out of objection

Out of order

Which of this is the correct formula when calculating occupancy percentage?

Rooms sold ÷ No. Of rooms available for sale × 100% = Ans

No. Of rooms available for sale × 100% ÷ No. Of rooms sold

No. Of rooms available ÷No. Rooms sold × 100%

100% ÷ No. Of rooms sold × No. Of rooms available

Which of the following is NOT a reason for guest to request for Room Change

Room is too noisy

Room is too expensive

No water supply in room

Window not open

What kind of move when is take place without the presence of the guest

Live move

Death move

Living move

Dead move

Which of the following is eligible for out of order

Showroom

Bedbugs

Carpet change

Hospitality room

Which of the following is an example of live move

Happen immediately after the changes have been made

Without the presecence of the guest

Luggage and cloths on hangers will be move by staff when the new room is ready

When the guest is not ready

Which room status means the guest is expected to check-out that day?

Check -out

Due out

Sleeper

What is an occupied room and has not been serviced for the day called?

Stayover/occupied (OCC)

Occupied clean (OC)

Occupied dirty(OD)

Occupied Servicing (OS)

Whats a locked out room means?

Room is locked by the hotel

Room is unlock but the guest cant use the key card to enter

Room is locked by the hotel and guest is unable to access the door with the key card

Room is used by another guest

When the guest has left the room without paying What room Status do you call

Sleeper

Skipper

Sleep out

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