Quiz 2

A visually engaging image depicting a retail store environment with staff interacting with customers, showcasing clothing displays and a warm, welcoming atmosphere.

Defectives and Customer Engagement Quiz

Test your knowledge with our engaging quiz focusing on store operations and customer service protocols. Whether you're a seasoned employee or just curious, this quiz will help you gauge your understanding of important retail concepts.

Key Topics Covered:

Store Management
Customer Exchange Policies
Huddle Processes
Loyalty Programs
Product Categories

11 Questions3 MinutesCreated by EngagingSales54

The defectives at store should be sent to the warehouse if the quantity crosses

Unclaimed garments at the store cannot lie for more than

What is the formula for HI?

(Promoters- detractors)/Total responses

(Promoters+detractors)/Promoters

(2*Promoters-detractors)/(Sum of promoters and detractors)

Promoters/detractors

What is the maximum duration within which a customer can make an exchange?

15 days

6 months

1 year

30 days

A huddle process needs to be conducted within which 2 days of a week

Monday tuesday

Wednesdat saturday

Friday sunday

Sunday monday

How many points does a Silver tier customer get per Rs.100 purchase

How many points does customer get in the month of his birthday

1500

1000

750

2000

Which category of shirts is made from 8 ply yarn

Permapress

Gods and kings

Ultrapress

Everyday formals

No. Of bills = 5, total sale= 20000, Qty sold = 4 What is ABV

2000

1000

300

Nestin table should have collections that are there in

WIndow

Suits section

Ath work

Trouser Gandola

Quiz 2

Defectives and Customer Engagement Quiz

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