Cadence Quiz
Cadence Quiz
Welcome to the Cadence Quiz! Test your knowledge on approval processes and customer follow-ups in our structured environment. This quiz consists of 10 multiple-choice questions designed to reinforce your understanding of effective communication and management practices.
- Aim for high accuracy in your responses.
- Each question is crafted to reflect real-world scenarios.
- Perfect your skills in handling customer actions and approvals.
In the Approval queue, you see we submitted the application Jun 7th. You reach out to the HOA and customer via phone and email and don't hear from either. What should you set as the projected CANCELLATION day? (In OH)
June 21st
June 10th
July 7th
October 31st
If we're following cadence and the HOA has not given us a turnaround time, about how many attempts should there be on an account when we cancel?
Just 1
4
7
18
What is the longest time a project should be in the Research and Submission Queue before we send the account to cancelling
7 days
3 days
1 Week
2 Weeks
Choose the appropriate Follow-up - Research: More info is needed from the customer
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Customer Action: Neighbor Signatures needed
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Customer Action: Customer to Submit
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Customer Action: Plot Survey Needed
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Approvals: Pending confirmation from HOA
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Approvals: Under Review no Turnaround given
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
Choose the appropriate Follow-up - Approvals: Under Review 45 day turnaround given
Every 3 Days
Halfway to the given date and then at the given date
Once a week
Every day
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