Quiz by the ROSD Quest

A vibrant and engaging image representing customer interactions and diverse customer profiles in a retail environment, featuring people of various backgrounds engaging with a service representative.

Engage with Our Customer Engagement Quiz

Test your knowledge about customer interactions and values with our engaging quiz! This fun and educational experience will challenge your understanding of essential sales concepts and customer profiles.

By taking part in our quiz, you will:

Learn about different customer types and their behaviors.
Understand the importance of customer values in transactions.
Enhance your skills for better customer engagement.

10 Questions2 MinutesCreated by EngagingCustomer101

1.Someone really important or thinks he/she is important enough to transact with the manager.

2.What are the customer values?

A. cost,honesty of the front liners,,brand

B. cost,honesty of the front liners,features,brand

C. cost ,features ,raport of the frontliners, brand

D.non of the above

3.If the customer walks into the store and ask for available postpaid plan,what you do?

A.Ask for their valid id and if they have the document needed

B.Offer the latest promotion that the store have.

C.Ask their name and where they intend to use the plan.

D. Non of the above.

4.What are the product bundling in Globe?

A.Connect,share,listen,stream

B.watch,listen,share, stream,connect

C .watch,listen,play ,share

D.connect,watch,listen ,share, stream

7.Typically has bulk transaction,willing to pay in cash,simple choice of clothing.

A.foreigner

B.negosyate

C.middleman

D.VIP

10 .All of the following are drives the team except one?

A.Create fun

B.Let the words flow

C.Celebrate achievements

d.Enjoy the learning

Quiz by the ROSD Quest

Engage with Our Customer Engagement Quiz

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