Machine Troubleshooting
Master Your Machine: Troubleshooting Quiz
Unlock the full potential of your Vertuo and Creatista machines with our engaging troubleshooting quiz! Test your knowledge and enhance your coffee-making experience by identifying common issues and learning the best solutions.
Prepare to dive into topics such as:
- Machine error indicators
- Descaling protocols
- Factory resets
- Coffee extraction solutions
If your Vertuo Machine light is half red and green what does this mean?
Overheated
Needs Descaling
Warming up
If your Vertuo Machine light is a RED light fading in and out what does that mean?
Overheat
Needs Descaling
Warming up
If your Vertuo Machine light is GREEN blinking continuously what does this mean?
Overheated
Needs Descaling
Warming up
How many cups do you have once Creatista descaling prompt comes on before it locks you out?
5
10
15
Which Machines have a descale prompt?
Essenza
Inissia
Citz
Lattisima
Creatista
Vertuo
How would you factory reset a Essenza, Citz and Inissia?
Press and hold down Lungo button for 5 seconds until both lights flash 3 times
Press and hold down Espresso button for 5 seconds until both lights flash 3 times
Press and hold down Lungo button for 10 seconds until both lights flash 3 times
How would you enter descaling mode for a Citz?
Press and hold both Espresso and Lungo button for 3 seconds
Press and hold both Espresso and Lungo button for 5 seconds
Press and hold Lungo button for 3 seconds
If someones coffee extraction is not correct what would you recommend?
Descale
Factory reset
Call the club for service
When is our machine default auto turn off?
3 mintutes
6 minutes
9 minutes
12 minutes
Bonus Question! For a Creatista if you set the water hardness to level 1 how many 40ml espresso will it take until it needs to be descaled?
1000
1400
1800
2200
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