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This is a support quiz for your vote, enjoy~

An engaging and interactive support-related quiz scene, featuring diverse individuals collaborating in a digital workspace, with elements like screens displaying error messages, CRM systems, and email communications, bright and inviting atmosphere

Support Knowledge Assessment Quiz

Welcome to the Support Knowledge Assessment Quiz! This quiz is designed to evaluate your understanding of common support scenarios and practices. Whether you are new to the support field or a seasoned professional, this quiz offers a chance to test your knowledge.

Key Features:

  • 5 comprehensive questions
  • Multiple-choice format
  • Instant feedback on your choices
5 Questions1 MinutesCreated by HelpingHand245
Login failed. Query at backend shown as above screenshot. Which of the following passwords will be rejected?
Foot toot
Foottoot
Foo%%too
€�’’’ ’’’’
Other
Please Specify:
CRM Daily Job Failed at step 25 on 24th July 2022 loading yesterday’s transaction data. How to continue?
Ensure CTRL_MONTH’s date is 20210724, reload starts from CRM Daily Job step 24.
Ensure CTRL_MONTH’s date is 20210723, reload starts from CRM Daily Job step 24.
Ensure CTRL_MONTH’s date is 20210724, reload starts from CRM Daily Job step 25.
Ensure CTRL_MONTH’s date is 20210723, reload starts from CRM Daily Job step 25.
Other
Please Specify:

User send an email says “Kindly seeking your assistance to exclude Duitnow Outward in Scenario CA005 and Duitnow Inward in Scenario CA006. What can be done?

Include filter: WHERE SCENARIO_ID=‘CA005’ AND TXN_TYPE_ID <> ‘735’
Include filter: WHERE SCENARIO_ID=‘CA006’ AND TXN_TYPE_ID <> ‘734’
Include filter: WHERE SCENARIO_ID=‘CA005’ AND TXN_TYPE_ID <> ‘734’
Include filter: WHERE SCENARIO_ID=‘CA006’ AND TXN_TYPE_ID <> ‘735’
Other
Please Specify:
USER1 unable to access to reports via web. What should be done so that USER1 can access to the reports?
Assign USER1 to DesignerRole.
Assign USER1 to ViewRole.
Assign USER1 to AdministratorRole.
Do not assign USER1 to any role.
Other
Please Specify:
What possibly causes Jun 2022 report unable to generate data?
CTRL_MONTH table's date at 20220601
Job loads completely.
VPN disconnected when jobs loading halfway.
Temporary table necessary for respective report’s loading job missing.
Other
Please Specify:
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