Heritage Hotel 2023 Quiz #1

A well-decorated hotel lobby with different guest rooms in view, showcasing various room types and amenities, with a welcoming atmosphere and natural lighting.

Heritage Hotel 2023 Quiz

Test your knowledge about the Heritage Hotel! This interactive quiz is designed for staff members to refresh their awareness of hotel protocols and room specifications.

Multiple choice and checkbox questions
Covers key areas of hotel operations
11 insightful questions

11 Questions3 MinutesCreated by EngagingHotel101

What are the 3 different areas of guest rooms called?

Riverview, Lookout & Annex

Lower Lobby, Terraces & Conference

Northwing, Southwing & Annex

Left, Right & Conservative

What is NOT a set of adjoining rooms in the hotel?

SD-SK, SD-SD, SK-SK,

DBADA-SD

KADAR-SD, KADAR-SK,

DBADA-DBADA

What's the very last thing you do on Opera before you leave your shift?(Every shift needs to do this)

Log off and shut down the computer

Close your cashiering and drop your money

Say goodbye and clock out

Run a downtime report

What is a DBADA

Double with a roll in shower

Double with queen beds

Double with a pull out in the room

Double with a ADA/handicap tub

What are the first two reports to print if you are working the AM shift?

Cashier Audit and Downtime

Arrivals and Cashier Audit

Vacant Rooms and Downtime

Downtime and Arrivals

What is NOT a task for 1st shift:

When should a downtime report be printed?

At the beginning of every shift and once every 2 hours

Once a shift

Once every hour if weather is bad

At the beginning of your shift and the end

When is it important to print a downtime report more frequently?

When you have a lot of guests in house

When the weather is going to be bad

When you expect a lot of arrivals

When you're having issues with your coworkers

Heritage Hotel 2023 Quiz #1

Heritage Hotel 2023 Quiz

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