Support Quiz

A visually engaging and informative illustration showing a digital support environment, with elements like a computer screen displaying a quiz, icons representing user support and system settings, and a friendly support agent assisting users.

Support Quiz

Welcome to the Support Quiz! This quiz is designed to test your knowledge on various aspects of user support and system functionalities. Enhance your understanding and ensure you are well-versed in important processes within your company.

8 Questions on user support topics
Multiple choice format
Immediate feedback on your answers

8 Questions2 MinutesCreated by HelpingHand301

Why is a user prompted daily to reset their password?

The company level user has set the expiry period on the basic company information screen to be above 1.

The company level user has set the expiry period on the basic company information screen to be below 1 (0).

If an employee submits multiple claims within a period, the latest one approved overwrites any previous approvers, as the company setting above is not enabled.

2023-07-26 17_29_39-Re_[## 474193 ##] The Employee's claims (Expense Reimbursement) for April are no

True

False

If a payslip has been inserted manually, and a new payrate record was inserted after, the payslip the system will automatically insert the new package as the basic pay.

True

False

The User has access to the ‘Payslip’ option on Bulk Actions because on the Security Permissions Screen, the following fields are green ‘Allow’ • Post Bulk Entries For Multiple Employees • Once off Payslip Adjustments • Payslips / Tax Certificates / YTD’s - Payslips - Bulk Upload (the Payslips - Bulk Upload field is ticked).

True

False