Kari's SRD Quiz Section 8 thru 17

A digital illustration of a modern office with employees engaging in discussion about a complex software dashboard, showing charts and reports about vehicle licensing and trip management.

Kari's SRD Knowledge Check

Welcome to Kari's SRD Quiz! This interactive quiz is designed to test your knowledge on various aspects of the CBOS system and its functionalities. Designed for individuals looking to enhance their understanding, this quiz covers multiple topics, including account management and trip processing.

Multiple-choice and checkbox questions
Covers key concepts of CBOS
Ideal for Carol's Studies or related training

15 Questions4 MinutesCreated by EngagingExpert47

CBOS recives which of the following? (Select two)

Pass Enforced Trips

Toll Trips

Cash Photo Trips

Photo Enforced Trips

If the License Plate is not in the ____________ file, then the system will search for Qualified Account for which the License Plate was active at the time of the trip. (Select one)

CBOS

Evidence

CTOC

Administrative

A Rental Agency Account is in good standing if there is any unpaid item(s) that have not been paid by the due date. (True or False)

True

False

All past trips or license plate trips posted on a Non-Revenue Account are posted with their assigned rate and than _____________ adjusted to $0. (Select one)

Automatically

Manually

The system will process and post trips according to __________ rules. (Select one)

WSDOT

GoodToGo!

Business

Account

__________ will allow Discount Program to be applicable at the trip, pass, license plate or account level. (Select one)

BOS

CBOS

WIC

Transponder

Which of the following conditions will make you applicable for the Transponder Discount Program. (Select all that apply)

Account Attribute

Type of Pass

Purchase upon account opening

Number of passes already on the account

In the future, how many ways will the system allow CSR and customers to make manual payments? (Select one)

___________ exceptions are handled by recycling the checks returned by the bank through CSC check processing. (Select one)

Recycling

NOCP

Lockbox

Key box

The _________ __________ Case is used to monitor and track the entire life cycle of the Administrative Hearing. (Select one)

Hearing Hold

Administrative Hold

Administrative Hearing

Hard of Hearing

_________ will allow those disputed trips, late fees and penalties to be attached to the hearing case. (Select one)

BOS

TEO

TRO

CBOS

For a given license plate, there can be twice as many holds as there are unpaid NOCP's. (True or False)

True

False

When a notification is received from the Collection Agency that a full payment has been made for an outstanding NOCP, a record will be created and included in the ________ file for a clear request.

Case

Evidence

Hearing

DOL

Kari's SRD Quiz Section 8 thru 17

Kari's SRD Knowledge Check

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